Hong Kong Shopu Collection Network Company Limited (collectively "we", the "Company", "hkshopu") respect the privacy rights of visitors to the Company’s website and of individuals who participate in, access or sign up to any of the Company's services, activities or online content (collectively referred to as "Services"). We are strongly committed to protecting your privacy. We value the trust that you place in us by providing to us your personal data and we are committed to taking all reasonable precautions to protect your personal data from misuse and keeping it secure by complying with all applicable data protection laws and regulations in Hong Kong, as amended from time to time. We regularly review this Privacy Policy and may revise it from time to time by updating this page. By continuing to use our services after any amendments being made to this Privacy Policy (if any), you are agreeing to the revised Privacy Policy. Please read on for more details on our policies and practices in relation to personal data.

Purpose of collection and use of personal data

You need not supply any personal data in order to access the Company’s website. When you participate in, access or sign up to any of the Services, personal data is collected from you to enable us to provide you with the Services. You may decline to provide us with the requested personal data, but in such case we may not be able to provide the Services to you. By submitting your personal data, you consent to the use of that data as set out in this Privacy Policy Statement

Personal data collected from you may be used by the Company for:
 

• 1.          Identifying you and any accounts you hold with us;
• 2.          Enabling the provision of the services to you;
• 3.          Conducting identity verification and/or credit checks;
• 4.          Processing of payment instructions or collection of amounts outstanding from you in relation to the provision of the services;
• 5.          Order processing, billing and fulfilment;
• 6.          Direct marketing of the services, the products and services of the company’s business partners;
• 7.          Designing services for you;
• 8.          Conducting research, statistical analysis and behavioral analysis;
• 9.          Customer profiling and analyzing your purchasing preferences;
• 10.      Customizing the company’s website and its content to your particular preferences;
• 11.      Provisioning of customer services;
• 12.      Handling your complaints and account enquiries;
• 13.      Fraud prevention and detection;
• 14.      Auditing;
• 15.      Making such disclosures as required by applicable laws, rules and regulations;
• 16.      Any other purposes directly related to the purpose for which the personal data were originally collected.

Types of personal data collected by the Company may include:

• Your personal information and contact information such as your name, gender, date of birth, identity card number, telephone number, social media contact, email address, residential address, mailing address, and billing address;
• Your business information such as company name and business title;
• Your account details, including first and last 4 digits of credit card account numbers, or user accounts;
• IP address, real-time geographic location data, browser settings, browsing records, and/or other Internet log information of your computer or mobile device.

Retention of personal data

We will retain your personal data for as long as it is necessary to fulfill the Purposes for which the personal data is to be used and erase any of your personal data that we have stored as soon as reasonably practicable, subject to, or where otherwise required by law or permitted by law.

Protection of Information

To protect your personal data while you are using our website, we use sophisticated encryption technology and secured servers to keep your personal data safe. All your ordering information is protected during transmission by using the Secure Sockets Layer, which encrypts the information that you input so that it cannot be read in transit. Other security measures include restricting access to personal data to employees who have a need to use the data and who have been trained to handle such data properly and observe confidentiality. No unauthorized access will be allowed.

Direct marketing

We intend to use your personal data for marketing activities (“Marketing Activities”) from time to time, including (i) marketing our products and services, activities, contests, promotional offers (benefits and privileges), special events and any other information which we think may be of relevance, or sending out free product samples; and (ii) marketing products and services, activities, contests, promotional offers (benefits and privileges) and special events of our vendors, business partners or third party service providers; and (iii) conducting researches and evaluation.

Such Marketing Activities may be provided to you in various methods in accordance with the personal data you provide to us, including advertisement, postal mail, telephone call, email, text or messages on your wireless or mobile device.

We will not use your personal data for Marketing Activities unless we obtain your prior express consent. You may partially or entirely opt-out of receiving information in relation to Marketing Activities by indicating your preference where appropriate or request us to change your preference (without any fees), at any time in accordance with “Contact us” page.

Cookies

We use cookies to automatically collect information about you when you visit our website (such as the type of the internet browser and operating system you are using and the domain name of your internet service provider). Cookies are small pieces of information that your web browser stores on your computer when you visit a website. Our cookies identify your computer to us and allow us to personalize your shopping experience and recognize you when you return. Information collected from these cookies may be used for the Purposes set out in the paragraph hereinabove.

Most browsers automatically accept cookies. You may choose to disable cookies on your computer by changing your browser’s settings. If you disable cookies, you may not be able to use all features and services offered on our website.

Websites of third parties

This Privacy Policy only applies to us and our website, but not to any other third parties (including any websites maintained by them). When you click on links and/or ad banners that take you to either third parties’ websites or websites of companies associated with us, you will be subject to the privacy policies of those parties. Whilst we support the protections of privacy on the internet, we do not accept responsibility for any actions taken by third parties outside our web domain.

Data access and correction

If you have any query in relation to the Company’s privacy policy or you wish to access or correct your personal data held by us, you may contact us by email: cs@eafoxonline.com